Suppose you need to talk with a live person at British Airways, then you have to use their official contact number, or you can also select any other contact medium for getting appropriate assistance. However, if you want to get through any reservation query, then the best option you can choose would be suitable when you choose to get a hold of British Airways customer service because calling is one of the finest options through which you will connect with an agent in no time for immediate assistance.
If you want to call the British Airways customer service team, this channel is available 24 hours a day, seven days a week. But, sometimes, most passengers face the query of British Airways hold time, so you might need more time to be able to connect with the agent. If you want to know about the information regarding hold time, then usually the time is up to 30 minutes, and in addition, the customer services hours are from 7:30 am to 8 pm.
The reason most customers can't get hold of British Airways is calling traffic or assisting one customer more than the scheduled time. So, in such scenarios, you shouldn't press any option and wait on a call. Or, you may also try calling other British Airways contact numbers, which helps quite evenly.
Sometimes, most customers face issues with group reservations and cancellations/refunds, so to get through immediately, they look for the contact options from British Airways because they want to contact a representative for help. However, you are confused about the best time to call British Airways. In that case, you must know that their helpline service is available 24 hours, and in case you want to connect instantly, then you must contact them early morning (around 7:30 am) to reach the agent smoothly.
The most common reason behind call attendants providing help to the customer while they call is British Airways call hold, which occurs when significant call traffic is on the official contact number or sometimes the other case might be assistant might be attending to one customer for more than the scheduled time.
If you wish to reduce British Airways' wait times, you must consider a few essential points mentioned below.